Refund policy
Effective Date: April 1st, 2025
At Darling Drive, each piece is carefully selected and curated. Because of the personal nature of the buying process and the limited availability of our designer items, we have a no returns or exchanges policy unless the item arrives damaged or there was an error on our part.
All Sales Are Final
Once an order is placed on www.darlingdrive.com, it is considered final. Please ensure that you are fully satisfied with the item at the time of your in-person selection. We do not offer refunds, returns, or exchanges for change of mind or fit issues.
Damaged or Incorrect Items
If your item arrives damaged or if you received the wrong item, please contact us within 3 days of delivery at contact@darlingdrive.com with:
1. Your order number
2. A description of the issue
3. Photos showing the damage or mistake
We will review your case and, if eligible, offer a replacement or refund.
Shipping Costs
Shipping fees are non-refundable. If a return is approved for a damaged or incorrect item, we will cover the cost of return shipping.
Contact Us
If you have any questions about our policy, reach out to us at:
📧 contact@darlingdrive.com